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Elm Motors Ltd Terms and Conditions Aftersales
1. Definitions: the terms herein regulate the customer’s use of items and services provided by Elm Motors Ltd, hereafter referred to as Elm Motors.ie, we, our and us. The Customer is you, the person, persons or company purchasing products and/or services from Elm Motors.ie. Elm Motors.ie is the Product Vendor and/or Service Provider as identified on all correspondence, including invoices detailing products and/or services queried, quoted, ordered, purchased and delivered and inclusive of any other correspondence arising. The site refers to elmmotors.ie website, www.elmmotors.ie, any other address or subsequent websites maintained by elmmotors.ie.
2. Pricing and specifications of products: All prices on our website are stated exclusive of VAT. Our prices may fluctuate and elmmotors reserves the right to change prices in accordance with price changes from our suppliers, market conditions, or any other external factor. Should there be a pricing error on the website, in any correspondence from Elm Motors.ie, or by any other communicative method, the right is reserved by us to cancel the order and offer the product(s) and/or service(s) at the correct price. All quoted or listed prices are based on the cost to Elm Motors.ie of supplying the Products or Service to the Customer. While Elm Motors.ie tries to ensure that all prices are accurate, errors may occur. If, prior to delivery of the Product or service, Elm Motors.ie discovers an error in the price of the Products ordered, or the price changes as a result of circumstances beyond Elm Motors.ie control, Elm Motors.ie may change the Product or Service price and such changes shall apply to any purchase order placed with Elm Motors.ie. Elm Motors.ie is responsible for website transactions.
2.2. Elm Motors.ie will not be responsible for any loss or damage resulting from curtailment or cessation of supply of Products.
2.3. Elm Motors.ie will use its reasonable endeavours to advise the Customer of any such impending variation as soon as it receives any such notice there of from its suppliers.
2.4. Should Elm Motors.ie not be able to fulfil an order, Elm Motors.ie will inform you and refund you any monies paid within 30 days.
3. Quotations: All of our quotations unless otherwise stated are valid on date of issue, unless there is an express provision between the parties for a different period to apply. Elm Motors.ie reserves the right to withdraw any quotation. We reserve the right to correct any errors made in the preparation of a quotation and reissue the quotation if necessary, which will be valid for a period of 5 days starting on the day of reissue.
4. Ordering/Cancellation: Orders may be made through the website, by email, in writing, and are considered confirmed by means of Order Confirmation, or by verbal agreement. Amendments to orders and cancellations of orders must be received by email, or another form of written correspondence, but may be accepted by another method, subject to the agreement of Elm Motors.ie. Customers cancellation of orders must and can only be made within 1 day of an order receipt of product or by verbal agreement, there is no charge for cancellations for consumers in this case.
5. Payment: All orders must be prepaid before supply. Only companies and public bodies are entitled to apply for a credit account, and if and/or when this is approved, 30 days credit from invoice date may be applied to transactions. Elm Motors.ie reserves the right to investigate all information given to us by you in respect of credit and trade account applications. This may include contacting any or all of your references supplied. Failure of part or full payment of the current order, or indeed any previous order by the parties concerned, may result in Elm Motors.ie refusing to process the order concerned, or any future orders. Goods and services remain the property of Elm Motors.ie until payment in full has been made. Elm Motors.ie retains the right to request certain methods of payment only. Attempts to proffer payment that are found to be fraudulent or in any way unlawful will be reported to the relevant authorities.
6. Delivery of Service: Delivery of Service will only take place on orders that have satisfied the criteria in section 5 above. Typical delivery of service from date of payment to fulfilment of service is 5 working days. Estimated delivery dates and times are estimates, and Elm Motors.ie accepts no responsibility for delivery delays.
7. Termination: The agreement for sale or supply of service may be terminated by Elm Motors.ie if the customer fails to pay on time, breaches the agreement, or suspects the customer has breached Irish legislation. Either party to the agreement may terminate the aforementioned agreement if either party has committed a material or indeed persistent breach of the agreement, or the other becomes insolvent, ceases trading, or is unable to pay arising debts.
8. Force Majeure: In the event of circumstances beyond Elm Motors.ie control, we are not liable for delays in performance and completion. Elm Motors.ie will exercise a time extension for performance in the following situations: strikes, fire, war, acts of terror, shortages in stock, exchange fluctuations, currency shortages, riots, violent disorder, shortage in transportation, governmental or regulatory action, natural disasters, or shortages or delays in deliveries from suppliers or manufacturers or any other event that causes the same result. Either party can terminate the agreement for sale without compensation after two months or any time thereafter.
9. Disputes: Disputes arising between Elm Motors and the customer shall be sought to be solved amicably and should it fail to be solved in this manner, each of the parties can take the case to the relevant court of law.
10. Alterations: Elm Motors reserves the right to change the terms and conditions listed herein, as a result of changes in legislation, or other extenuating factors occurring.
11. Jurisdiction: Irish legislation and the jurisdiction of the Irish courts apply to this agreement.
12. Agreement: By ordering from Elm Motors.ie, you are deemed to have accepted the terms and conditions herein. If any part of this agreement is found to be invalid or unenforceable by a court, such a provision is entirely severable, and the rest of the document remains unaffected.
13. Privacy Statement: This privacy statement applies solely to information collected through this website.
13.1. Information Collection and Use
We are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised ser experience. We will share the data we collect with our Merchants solely for the purpose of fulfilling your order. We will not sell, share, or rent this information to others other than as disclosed in this statement. During the registration or ordering process we collect some or all of the following information:
Your name and address
Your contact telephone numbers (to enable us to contact you in the event of a query)
Your e-mail address
For credit / debit card purchases your card details
We will only contact you with your consent.
We will confirm your personal details on our acknowledgement of order. If you are not registered You may check, amend or remove your personal details by e-mailing info@elmmotors.ie or writing to us. By ordering through our website you consent to the collection and processing of your personal details by us.
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